Our postal address is:
Anchor Retrieval Solutions
PO Box 3073
Cardiff,
CF3 3YA
South Wales
United Kingdom
 
We can be reached via e-mail at sales@anchoryanka.com
or you can reach us by telephone at +44 (0) 29 2063 0583
Our Data Controller is: Terry Chapman and may be reached at the above address and phone number.

Anonymous Access
You can access our Web site's home page and browse our sites without disclosing your personal data.

Automatic Collection of Information
For each visitor to our Web sites, our Web server automatically recognises only the consumer's domain name (where possible), but not the e-mail address.
We collect only the domain name (but not the e-mail address of visitors to our Web sites) and collect and collate information on what pages customers access or visit. The information we collect is used for internal review purposes to improve our service to you the customer and is used to improve the content of our Web sites. This information is then destroyed, and will not be shared, or divulged to any other organisation or individual.

Cookies
We use cookies to store visitor preferences, record session information, such as items that consumers add to their shopping cart, and to record user-specific information on what pages users access or visit.
You can access our Web sites and browse our sites without enabling cookies, but you must enable cookies in your browser to place orders on-line via our web site shopping cart.

Data Collection and Purpose
We collect the personal data that you may volunteer while using our services, which may include, but is not limited to:

• Name
• Postal / Invoicing Address
• Shipping Address
• Telephone Number and/or Fax Number
• E-mail address

If you supply us with your Postal/ Invoicing address on-line, you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Upon request we provide site visitors with access to have a unique Personal Identity  which will require information (Example: Customer Number or Password) that we maintain about them, transaction information (Examples being dates on which customers made purchases, the amounts and types of purchases) that we maintain about them as well as contact information (Examples: Name, Address and Telephone Number) that we maintain about them.
Customers can access this information by sending us an e-mail at the above address, calling us at the above telephone number, or by writing to us at the above address.
Customers can have this information corrected by sending us e-mail at the above address, or by calling us at the above telephone number, or writing to us at the above address.

Email Address Collection and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the consumer, such as survey information and/or site registrations, but is not shared with other organisations. We will contact you via e-mail only as required to verify information that you have provided or requested.
We collect and maintain an optional e-mail address list of customers who wish to receive notices from us regarding special events and offers, but is not shared with other organisations.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address, or by visiting us at www.anchoryanka.com

Confidentiality / Security
We provide a secure transmission method to send us the following types of personal data:

• Personal Information (such as credit card details, etc.). Note: Your credit card information is never stored on our web sites, so you must re-enter it each time you place on on-line order.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure
• unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Children's Privacy
We do not knowingly collect personal data from children.  We do, however, sell products intended for children that may be purchased by adults. If you are under 18, you may use our services only with involvement of a parent or guardian.

Disclosure and Visitor Choice
We do not disclose your personal data to other organisations. We ensure that your personal data will not be disclosed to Government Bodies and Authorities except if required by law or other regulation.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
If we wish to use your personal data for new purposes, we offer you the means to consent to those new purposes by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.
You can ask us whether we are keeping personal data about you by contacting Anchor Retrieval Solutions as detailed above. You can request to receive a copy of the data on the payment of a £10 fee to cover administration costs. We will provide you with a readable copy of the personal data which we will provide within 30 days, although we may ask you for proof of your identity.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended, or completed. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Accountability
Anchor Retrieval Solutions is not responsible for, and cannot be held liable for, the content or services at web sites that we provide links to.  Visits to other web sites via our provided links require you to leave our web sites, and we have no control over their Privacy Policies. Please review the Privacy Policy of each web site that you visit if you are concerned about your privacy.
Your privacy is a serious concern of ours, so if you feel that this site is not following its stated information policy, please contact us immediately at the above address or phone number.
Anchor Retrieval Solutions reserves the right to change this Privacy Policy at any time.

Effective Date: 1st August 2007